This position is responsible for the recruitment, selection, training, placement and ongoing management of volunteers along with managing relationships with areas of volunteer service throughout Children's Health.
Essential Duties and Responsibilities
- Develop strategic relationships with various departments and areas of service throughout the organization to provide placements for volunteer service. This includes developing and maintaining successful volunteer positions, training, and ongoing management efforts.
- Recruit appropriate individual volunteers and groups throughout the community to fulfill the volunteer needs of the organization.
- Select and onboard volunteer candidates. This includes facilitating various orientation sessions, reviewing applications, interviewing candidates, assessing appropriate roles and ensuring all training is completed.
- Maintain volunteer records to ensure that they are up to date including annual background checks, annual training, annual performance evaluations, annual health check and ongoing communication efforts with volunteers.
- Provide ongoing supervisory responsibilities for volunteers; addressing performance issues, recognizing successes and problem solving issues as they arise.
- Represent Children's Health in interactions with the community at large through work with service groups, corporate donors, local schools/universities, the Women's Auxiliary to Children's Medical Center, non-profit service organizations, donors and many others.
- Insure that all regulatory and compliance related policies, guidelines and procedures are followed. This includes education of staff in other departments and volunteers on how regulatory standards affect them.
- Serve as a resource for organizational problem solving.
Bachelor's degree, preferably in Social Services, Public Relations or Business, is required.
- One to two years of previous related job experience is required.
- Two to three years previous job related experience is preferred.
Specific knowledge, skills, and abilities
- Must possess the ability to communicate with others in a clear, understandable and professional manner on the phone and in person; and the demonstrated use of good written and verbal communication skills
- Must possess the ability to interact with peers, executives, patient families and other vendors in a manner that represents Children’s positively
- Must possess the ability to maintain regular, reliable and punctual attendance
- Must possess the ability to learn and apply new information, knowledge and experiences in a timely manner
- Must possess the ability to be flexible and adaptable to change
- Must possess the ability to investigate, analyze, and resolve non-routine issues and problems
- Must possess the ability to provide clear, accurate direction and guidance and to train others
- Duties require little or no application of manual skills.
- Duties require little or no exertion of physical effort.