Training Consultant I - Environmental Services Job

Children's Health - Human Resources Careers

Job Number: 54717

Location: Dallas, TX

Date Posted: 6-28-2018

Description:

Position Summary:

The Environmental Services Trainer provides education for Environmental Services to systematically assess, design, develop, implement, and evaluate training in order to provide a consistent onboarding and ongoing training experience. This position is accountable for the onboarding of new housekeepers and floor technicians and will work in tandem with supervisory staff to ensure successful onboarding with the completion of competencies. In addition, this position will focus on identifying and closing performance gaps as well as working with supervisory staff to assess and improve survey readiness.

Job Profile:

  • Requires experience in own professional discipline to appropriately apply own knowledge; broadens own professional expertise and acquires higher level skills
  • Understands key business drivers; uses this understanding to accomplish own work
  • No supervisory responsibilities but may provide informal guidance to new team members
  • Solves problems in straightforward situations; analyzes possible solutions using professional/technical experience, judgment and precedents
  • Impacts quality of own work and the work of others on the team; works within guidelines and policies
  • Receives a moderate level of guidance and direction
  • Explains complex information to others in straightforward situations

Job Specific Responsibilities:

  • Develops and maintains education materials for successful onboarding of new staff as well as refresher training for all staff
  • Works with supervisors to provide a consistent experience for onboarding all new staff on basic housekeeping functions (bathroom cleaning, discharge cleaning, occupied patient room cleaning, office cleaning, ancillary area cleaning, floor cleaning and maintenance, and high touch point cleaning)
  • Supports supervisors to perform quality controls for newly onboarded staff
  • Manages the documentation of competencies in coordination with supervisory sign off
  • Identifies performance gaps, such as infection control practices or patient experience expectations, and works with management to determine and implement appropriate solutions and interventions
  • Performs tasks to support compliance with Joint Commission/CMS regulations for Environment of Care Chapter
  • Serves as primary training resource for other education initiatives, partnering with supervisors to ensure appropriate implementation for EVS department

Patient Contact:

  • Indirect

Experience:

  • At least 2 years job related experience required
  • At least 1 year training related experience preferred

Education:

  • High school diploma or equivalent required; additional training beyond high school required
  • Two-year Associate's degree or equivalent experience preferred

Licenses & Certifications:

  • Certified Cleaning Technician preferred
  • Certified Healthcare Environmental Services Technician preferred

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