Team Leader Integrated Behavioral Health Job

Children's Health - Social Work Careers

Job Number: 54105

Location: Dallas, TX

Date Posted: 4-10-2018


Behavioral Health Team Lead

Position Summary

Leads a team of Behavioral Health Care Managers (BHCM), who specialize in helping families adjust to acute and ongoing stressors, providing psychiatric, psychological and biopsychosocial support for the pediatricians within CHPG and specialty clinics, as well as the clinically integrated network and indigent clinics in our community. This position supports the Director by functioning as the primary daily contact for the team of behavioral health care managers for clinical and administrative needs, assisting with team meetings, representing the Behavioral Health Care Management Department at internal meetings and providing input to employment decisions and performance management. This position maintains a professional BHCM caseload of approximately 50% to allow time for guidance, coaching and support to the team and the director.

Job Specific Responsibilities

Provides clinical consultation and guidance to team of behavioral health care managers. This includes on-call consultation for clinically urgent situations as well as facilitating team's case discussion and rounds

Motivates team members to assure results meet all goals while maintaining positive team morale and cohesiveness

Assists the Director in reviewing program effectiveness and developing new clinical interventions

Conducts audits of team members' work including telephone and record reviews; compiles data and provides analysis of results

Works with the director to review program outcomes, prepare analyses, reports and presentations to communicate program effectiveness and develops action plans for program improvement

Serves as an ambassador for the program participating in marketing activities and community events/presentations

Provides immediate in person or telephonic assessment of children identified as in need of BH services; diagnose and develop treatment plans for full array of BH disorders and sub-clinical symptoms; provide treatment interventions and short term counseling to children and families

Performs behavioral health evaluations on children, adolescents and families for mental, emotional and behavioral disorders with special emphasis on safety and risk of suicide to provide appropriate interventions grounded in evidence based practice

Provides ongoing in person and telephonic support to children and families to assure treatment goals are met

Utilizes the Diagnostic and Statistical Manual of Mental Disorders (DSM), the International Classification of Diseases (ICD) in assessment, diagnosis and treatment of behavioral/mental health patients

Develops and facilitates professional education on behavioral and mental health issues for behavioral health team

Effectively communicates with pediatric partners keeping them up to date on treatment plans and progress, and providing training as needed on identification of behavioral health issues

Develops and provides specific programming based on trends and issues identified by the clinical team

Develops strong partnership with pediatricians and functions as their BH expert, providing consultation and support on all BH issues by applying specialized advanced clinical skills in assessment, diagnosis and treatment of mental, emotional and behavioral disorders, conditions and addictions including serious emotional disturbances in children

Responsible for child maltreatment evaluation and referral, trauma and safety assessments


Required: Minimum 5 years’ post-graduate experience in behavioral health

Preferred: At least 2 years’ supervisory experience


Required: Master's degree in social work, psychology, counseling or marriage and family therapy

Specific Knowledge, Skills and Abilities

Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs. Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence. Develop and use collaborative relationships to facilitate the accomplishment of work goals. Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences. Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive. Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Effectively manage one's time and resources to ensure that work is completed efficiently. Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Assimilate and apply new job-related information in a timely manner.

Licenses and Certifications

Required: Licensed in Texas for independent clinical practice in social work, counseling, psychology or marriage and family therapy.

Physical Demands

Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time.

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