Behavioral Health Team Lead
Leads a team of Behavioral Health Care Managers (BHCM), who specialize in helping families adjust to acute and ongoing stressors, providing psychiatric, psychological and biopsychosocial support for the pediatricians within CHPG and specialty clinics, as well as the clinically integrated network and indigent clinics in our community. This position supports the Director by functioning as the primary daily contact for the team of behavioral health care managers for clinical and administrative needs, assisting with team meetings, representing the Behavioral Health Care Management Department at internal meetings and providing input to employment decisions and performance management. This position maintains a professional BHCM caseload of approximately 50% to allow time for guidance, coaching and support to the team and the director.
Job Specific Responsibilities
Provides clinical consultation and guidance to team of behavioral health care managers. This includes on-call consultation for clinically urgent situations as well as facilitating team's case discussion and rounds
Motivates team members to assure results meet all goals while maintaining positive team morale and cohesiveness
Assists the Director in reviewing program effectiveness and developing new clinical interventions
Conducts audits of team members' work including telephone and record reviews; compiles data and provides analysis of results
Works with the director to review program outcomes, prepare analyses, reports and presentations to communicate program effectiveness and develops action plans for program improvement
Serves as an ambassador for the program participating in marketing activities and community events/presentations
Provides immediate in person or telephonic assessment of children identified as in need of BH services; diagnose and develop treatment plans for full array of BH disorders and sub-clinical symptoms; provide treatment interventions and short term counseling to children and families
Performs behavioral health evaluations on children, adolescents and families for mental, emotional and behavioral disorders with special emphasis on safety and risk of suicide to provide appropriate interventions grounded in evidence based practice
Provides ongoing in person and telephonic support to children and families to assure treatment goals are met
Utilizes the Diagnostic and Statistical Manual of Mental Disorders (DSM), the International Classification of Diseases (ICD) in assessment, diagnosis and treatment of behavioral/mental health patients
Develops and facilitates professional education on behavioral and mental health issues for behavioral health team
Effectively communicates with pediatric partners keeping them up to date on treatment plans and progress, and providing training as needed on identification of behavioral health issues
Develops and provides specific programming based on trends and issues identified by the clinical team
Develops strong partnership with pediatricians and functions as their BH expert, providing consultation and support on all BH issues by applying specialized advanced clinical skills in assessment, diagnosis and treatment of mental, emotional and behavioral disorders, conditions and addictions including serious emotional disturbances in children
Responsible for child maltreatment evaluation and referral, trauma and safety assessments
Required: Minimum 5 years’ post-graduate experience in behavioral health
Preferred: At least 2 years’ supervisory experience
Required: Master's degree in social work, psychology, counseling or marriage and family therapy
Specific Knowledge, Skills and Abilities
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs. Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence. Develop and use collaborative relationships to facilitate the accomplishment of work goals. Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences. Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive. Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Effectively manage one's time and resources to ensure that work is completed efficiently. Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Assimilate and apply new job-related information in a timely manner.
Licenses and Certifications
Required: Licensed in Texas for independent clinical practice in social work, counseling, psychology or marriage and family therapy.
Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time.
and leadership within the Home Care team. They are neither micromanagers nor unreachable. I have the opportunity to work with experienced therapists and help newer therapists become more skilled and confident as they hone their knowledge.