Team Leader Information Services Job

Children's Health - Management Careers

Job Number: 51249

Location: Dallas, TX

Date Posted: 2-13-2017

Description:

POSITION SUMMARY:

Information Services Team Leader is a highly technical position that monitors, controls and executes on key patient centric information systems while monitoring and executing overall support for all HIPAA related data goverence systems and processes. Team Leader is a first level of leadership who coordinates and leads daily team activities to ensure execution of business objectives in support of CMS service lines. Team Leader spends a portion of time performing the work of those they supervise.

JOB SPECIFIC RESPONSIBILITIES:

  • Assembles project teams, assigns individual responsibilities, develops project schedules and is responsible for determining and acquiring resources needed.
  • Document functional requirements.
  • Project plan development - including all key project components including design of hardware, build, testing, training, communication.
  • Effectively monitor and report appropriate information to senior management in a timely manner .
  • Maintain effective, consistent and timely on-going communication with direct staff reports, including cross team peers.
  • Manage staff to documented objectives/assignments in project and operational activities.
  • Write reports, business correspondence and procedure manuals .
  • Effectively present information (verbal and written) to leadership, customers, and peers.
  • Negotiate effectively using win-win trategy when resolving controversy. Maintain constructive, objective and reasonable approach to conflict with acceptable negotiated and agreed upon outcomes.
  • Take action in solving problems while demonstrating good judgment, and realistic understanding of issues. Display reason during emotional topics, aintain factual approach
  • Demonstrated technical knowledge when communicating with employees and staff. Display knowledge of relationship between technology and product design. Ability to provide answers to technology-based questions.
  • Demonstrate fiscal knowledge and accountability to developing and exercising budgets.
  • Develop and track employee time and schedules using existing technology.
  • Participate in team selection processes.
  • Actively participate in the development and execution of Performance review(s) development including core performance standards and appropriate goals.

EXPERIENCE:

1-3 years management/leadership preferred.

3-5 years IT technology based experienced required.

EDUCATION:

Two-year Associate's degree or equivalent experience preferred.

Specific Knowledge, Skills and Abilities:

  • Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Develop and use collaborative elationships to facilitate the accomplishment of work goals.
  • Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; plan and support the development of individual skills and abilities.
  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
  • Assimilate and apply new job-related information in a timely manner.

LICENSES and CERTIFICATIONS:

IT Technical Certifications ( Microsoft / Cisco / Avaya / Vmware / HP / EMC / Security ) preferred.

IT Project Management ( PMP, PgMP) preferred.

ITIL Certification preferred.


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