This job is responsible for leading and organizing quality control and proficiency activities in the sterile processing department. Monitors and ensures documentation of inspection, cleaning, decontamination of instruments and equipment, including sterilization of instruments. Also responsible for any competencies and ongoing education needed in the department as well as staffing the unit if needed.
Job Specific Responsibilities
Efficiency and Speed: Performs duties in a manner conducive to meeting deadlines, prioritizing workflow and interacting with coworkers as necessary.
Equipment/Computer Operation: Operates equipment and performs routine maintenance according to policies and procedures. Demonstrates understanding of instrument function and initiates troubleshooting procedures as required.
Documentation: Maintains proper documentation of all information, procedures and reports according to sterile processing policies and procedures.
Quality Control: Maintains quality control programs to continually monitor department's performance. Represents the department in meetings, committees, and/or projects. Serves as a resource for affiliates and educational programs. Demonstrates understanding of the principles of quality control and applies knowledge to ensure reporting of accurate and precise results. Write quality control policies and procedures using evidence-based guidelines published by professional organizations—such as AAMI, AORN, and CDC as well as adhering to JC and CMS regulations. Document training and competency assessment of employees for quality control program. Manage quality control performance improvement. Tracks and trends equipment malfunctions. Researches new products, in-services and facilitates new product trials and evaluations. Ensures the correct assembly of instruments, trays, and equipment. Ensures the clean instruments and trays are prepared, packaged, sterilized as applicable and available for immediate use. Oversees the distribution and return of instruments, trays, and equipment from surgical services/clinics, throughout the hospital. Ensures damaged instruments and equipment are sent out for repair or replacement orders are completed.
Performance, Performance Improvement, and Regulatory Compliance: Coordinates the maintenance of ongoing compliance with policies and procedures associated with Joint Commission Accreditation requirements for SPD and AAMI and AORN Standards and Recommendations. Analyzes current compliance strategies and develops approaches to assess and ensure compliance. Promotes team approach to education and compliance with Joint Commission standards. Demonstrates working knowledge of standards and common interpretations. Participates in and conducts educational sessions with staff. Performance Improvement and Regulatory Compliance. Responsible for the development and implementation of performance improvement objectives. Reviews, approves, and forwards event reports to appropriate disciplines and develops initiatives and action plans as deemed necessary. Establish, implement, and regularly review department polciies and procedures for compliance with regulatory requirements as well as to achieve the hospital mission. Maintain continuous quality assessment and performance improvement programs. Maintain and collaborates with the Infection Control Department regarding positive biologicals and/or wet or aborted loads. Periodic audits to ensure adherence to AAMI Standards, and state and federal rules and regulations.
Three to four years previous experience as a Central Sterile Technologist or Surgical Technologist required; five years of previous experience is preferred
Required: Four-year Bachelor's degree
Preferred: Graduate or professional work or advanced degree
Specific Knowledge, Skills and Abilities
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Effectively manage one's time and resources to ensure that work is completed efficiently.
Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
Assimilate and apply new job-related information in a timely manner.
Licenses and Certifications
Required: Certification of Central Service Technician from the International Association of Healthcare Central Service Management (IAHCSMM) within 12 months of employment in the role.
Required: Certification Board for sterile Processing and Distribution
Medium - Exerting 20-60 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
that Children’s Health provide for our patients and employees makes this an enjoyable place to be. As a system, there is a lot of room for professional and personal growth, with opportunities to further your education and your career.
Point of Care Coordinator