The Sr. Project Manager is responsible for the planning, execution, management and reporting of Children’s Healthcare System of Texas’ cost reduction performance improvement goals; helping to build division wide operational excellence capability from the ground up and facilitating projects and initiatives in line with organizational goals. This role is responsible for managing a wide variety of division wide cost reduction performance improvement projects, analysis of cost, quality and outcome data, coordination and execution of special projects, facilitation of performance teams and training of staff in the use of statistics, performance improvement tools and problem solving processes. Exemplary process design/improvement/ management skills using proven best practice techniques and methodologies such as Lean Six Sigma are required in addition to skills in data manipulation and analytical analysis to support leadership's decision making process.
The following describes the basic position duties that an employee MUST be able to perform for this role. This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below DOES NOT identify all duties performed by any single person in the position.
Requires depth within a specialized, critical discipline and/or breadth of substantive professional knowledge that crosses disciplines within the professional field
Interprets internal/external business challenges and recommends best practices to improve products, processes or services
May lead functional teams or projects with moderate resource requirements, risk, and /or complexity
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Works independently, with guidance in only the most complex situations
Communicates difficult concepts and negotiates with others to adopt a different point of view
JOB SPECIFIC RESPONSIBILITIES
Responsible for enhancing organizational efficiency and providing a culture of continuous improvement by implementing and managing projects including cost management process improvement, workflow and quality improvement and strategic initiatives. Develops performance improvement approach
Identifies areas for process improvement, establishes objectives, selects and leads cross functional team, ensures participants and key stakeholders have tools and information necessary to allow for successful project completion
Establishes and documents project scope and goals. Develops, manages, and implements action plans for all projects and communicates progress consistently to all stakeholders
Manages all aspects of assigned projects throughout the project lifecycle including project scope, schedule, resources, related data and metrics, costs and changes and implementation
Develops and maintains a detailed project plan to include milestones, tasks, and target/actual dates of completion. Revises project plans as appropriate to meet changing needs and requirements and ensures understanding of all stakeholders for reasons and results of change
Schedules and leads project meetings to include logistics, agendas, and meeting minutes. Conducts regularly scheduled project status update meetings and reports progress regularly to stakeholders. Develops process workflows and support implementation as it relates to assigned projects and/or to support internal process improvement initiatives
Interface, when appropriate, with all areas affected by the project to include internal subject matter experts and external departments
Prepares and communicates project status
Minimum of 7 years of related experience including experience with management of significant performance improvement and/or cost reduction projects required
Four-year Bachelor's degree or equivalent experience required
Graduate or professional work or advanced degree; or equivalent experience preferred
LICENSES and CERTIFICATIONS:
PMP, Six Sigma Black Belt or Lean certification required
Specific Knowledge, Skills and Abilities:
Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Effectively manage one's time and resources to ensure that work is completed efficiently.
Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
Assimilate and apply new job-related information in a timely manner.
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
that Children’s Health provide for our patients and employees makes this an enjoyable place to be. As a system, there is a lot of room for professional and personal growth, with opportunities to further your education and your career.
Point of Care Coordinator