The Sr. Project Manager will be responsible for helping to build division wide operational excellence capability from the ground up and facilitating projects and initiatives in line with organizational goals. This role is responsible for managing a wide variety of division wide projects including process improvement initiatives, construction and facilities management, strategic planning and assisting with quality improvement efforts. Exemplary process design/improvement/management skills using proven best practice techniques and methodologies such as Lean Six Sigma are required in addition to skills in data manipulation and analytical analysis to support leadership's decision making process.
5 - 7 years of job related experience required.
Four-year Bachelor's degree or equivalent experience required.
Graduate or professional work or advanced degree; or equivalent experience preferred.
LICENSES and CERTIFICATIONS:
PMP or Six Sigma Black Belt preferred.
Requires depth within a specialized, critical discipline and/or breadth of substantive professional knowledge that crosses disciplines within the professional field
Interprets internal/external business challenges and recommends best practices to improve products, processes or services
May lead functional teams or projects with moderate resource requirements, risk, and /or complexity
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Works independently, with guidance in only the most complex situations
Communicates difficult concepts and negotiates with others to adopt a different point of view
JOB SPECIFIC RESPONSIBILITIES:
Responsible for enhancing organizational efficiency and providing a culture of continuous improvement by implementing and managing projects across the division, including process improvement, workflow and quality improvement, construction/facilities and strategic initiatives at the organizational, divisional, and departmental level.
Consults with leadership in identifying areas for process improvement, establishes objectives, selects and leads cross functional team, ensures participants and key stakeholders have tools and information necessary to allow for successful project completion.
Establishes and documents project scope and goals. Develops, manages, and implements action plans for all projects and communicates progress consistently to all stakeholders.
Manages all apects of assigned projects throughout the project lifecycle including project scope, schedule, resources, related data and metrics, costs and changes and implementation.
Develops and maintains a detailed project plan to include milestones, tasks, and target/actual dates of completion. Revises project plans as appropriate to meet changing needs and requirements and ensures understanding of all stakeholders for reasons and results of change.
Schedules and leads project meetings to include logistics, agendas, and meeting minutes. Conducts regularly scheduled project status update meetings and reports progress regularly to stakeholders. Develops process workflows and support implementation as it relates to assigned projects and/or to support internal process improvement initiatives.
Interface, when appropriate, with all areas affected by the project to include internal subject matter experts and external departments.
Specific Knowledge, Skills and Abilities:
Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Effectively manage one's time and resources to ensure that work is completed efficiently.
Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
Assimilate and apply new job-related information in a timely manner.
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
that Children’s Health provide for our patients and employees makes this an enjoyable place to be. As a system, there is a lot of room for professional and personal growth, with opportunities to further your education and your career.
Point of Care Coordinator