Sr Network Architect - Virtual Health Job

Children's Health - Systems Maintenance Careers

Job Number: 51831

Location: Dallas, TX

Date Posted: 6-21-2017



Responsible for providing video conferencing and video streaming expertise in the design and support of all virtual health environments. Works with management and other technical experts to develop the long-term architectural strategy for Children’s video network, collaboration tools and tele-health platforms. Will be responsible for planning, estimating, and leadership of small to large size projects. This position will also serve as a tier III support analyst and will provide a mentoring level relationship with peers to assist in the development of staff.


  • Provide direction in the design and implementation of video conferencing environment. Identify architectural issues and propose alternative solutions to technical problems.
  • Make video and streaming architecture design decisions for project teams and ensure those decisions are consistent with long-term architecture design. Perform network performance and process modeling to establish foundation for architecture approach.
  • Produce detailed documentation of design components, i.e., technical designs, program design specifications, interim components, etc. Prepare and maintain documentation to support video operations, related manual procedures, technical references and conduct user training.
  • Maintain and monitor video conferencing and streaming environments including production, test, and development. Install upgrades and patches to existing network infrastructure. Identify and implement performance-tuning enhancements as needed.
  • Communicate architecture concepts and direction to directors, managers, and analysts. Support the activities required to build and maintain strong internal and external customer relationships.
  • Develop and communicate project/task estimates and project workplans. Manage tasks and projects to schedule and budget.
  • Direct team to accomplish multiple groups of tasks. Assists management in development, coaching, supervision, mentoring, and appraisal of other team members.


Minimum 10 years of related experience preferred

Healthcare/Enterprise preferred


Four-year Bachelor's degree or equivalent experience required

Specific Knowledge, Skills and Abilities:

  • Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
  • Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Develop and use collaborative relationships to facilitate the accomplishment of work goals.
  • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
  • Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
  • Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Effectively manage one's time and resources to ensure that work is completed efficiently.
  • Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
  • Assimilate and apply new job-related information in a timely manner.
  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.


CCNA Collaboration required

CCNP Collaboration preferred

Pexip Certified Technical Expert (PCTE) preferred

VBrick (VNCE) preferred

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