Sr Enterprise App Analyst- Epic Ambulatory Job

Children's Health - EPIC Careers

Job Number: 53009

Location: Dallas, TX

Date Posted: 12-9-2017

Description:

SR. AMBULATORY ANALYST- EPIC

Position Description:

Reports to Group Manager within Clinical Application Services (CAS). Responsible for leading ambulatory projects to ensure target dates are being met (this includes design, build, test, and assist with training documentation); help identify areas for optimization in build; assist new team members and support team with knowledge sharing / mentoring; includes taking support tickets and being on call. Serves as Team Leader or Project Manager for small to medium projects.

Essential Duties and Responsibilities

Qualifications

  • Requires in-depth professional knowledge and practical/applied expertise in own discipline and basic knowledge of related disciplines within the broader professional field
  • Has knowledge of best practices and how own area integrates with others; demonstrates awareness of the industry, including regulatory, evolving customer demands, and the factors that differentiate the organization in the market
  • Acts as a resource for colleagues with less experience; may lead projects with manageable risks and resource requirements
  • Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
  • Works independently, receives minimal guidance
  • Explains difficult or sensitive information; works to build consensus
  • Implementation: Responsibility for evaluating project requests associated with field of expertise and/or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities. Responsible for leading implementation teams in planning, design, development, testing (unit, application and integrated), and deployment of projects, as well as contributing to development of associated training curriculum/program, post implementation documentation and production support services. Ensure systems design supports corporate policies and federal legislation, where applicable. Work with customer departments to ensure solutions to complex business issues are an appropriate fit organization-wide.
  • Project Management: Identify and escalate issues to appropriate sponsor group, steering committee or other governing body to ensure successful implementation (on time, on budget and within scope). Responsible for facilitating change request process in relation to assigned projects. Prepare supporting documentation and present initial project requests and change requests to appropriate Change Advisory Subgroup(s). Provide weekly status updates on assigned projects. Work with Group Manager to coordinate necessary support with Project Management Office (PMO) as needed.
  • Maintenance, Support and Troubleshooting: Monitor, acknowledge and resolve service tickets as assigned.

Requirements:

- Minimum of 2 years of experience in an ambulatory build role.

- EpicCare Ambulatory certification

Nice to have certifications / proficiencies include:

Order Transmittal, SmartForms, Reporting Workbench, Radar

Specific knowledge, skills, and abilities

  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Develop and use collaborative relationships to facilitate the accomplishment of work goals.
  • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
  • Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
  • Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Effectively manage one's time and resources to ensure that work is completed efficiently.
  • Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
  • Assimilate and apply new job-related information in a timely manner.
  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.


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