Sr Application Analyst - Epic Cadence/Prelude Job

Children's Health - EPIC Careers

Job Number: 53608

Location: Dallas, TX

Date Posted: 1-25-2018

Description:

Senior Application Analyst – Epic Cadence, Prelude

  • Position Summary

    Supports the planning, design, development, build and/or configuration of supported applications / systems; leads and/or coordinates system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting. Participates in on-call / after-hours support schedule as defined within the team. Serves as analyst and/or project manager for medium to large sized projects owned by Epic Access Applications.

    Job Profile:

    • Ensuring the integrity, integration, and stability of projects and production support for Grand Central, Prelude, Cadence, Referrals, and Welcome applications
    • Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
    • Requires in-depth professional knowledge and practical/applied expertise in own discipline and basic knowledge of related disciplines within the broader professional field
    • Has knowledge of best practices and understands integration across applications; demonstrates awareness of the industry, including regulatory, evolving customer demands, and the factors that differentiate the organization in the market
    • On call support which may include after-hours
    • Developing and revising project plans for assigned projects and associated project management responsibilities including creating and maintaining projects and logging time in EPM
    • Facilitate and document current state assessments and future state design activities in support of assigned projects
    • Developing and maintaining test plans and scripts
    • Completing testing cycles (unit, functional and integration testing); Includes coordinating with departmental super-users and obtaining customer signoff
    • Troubleshooting and issues tracking for systems
    • Formulating system scope and objectives to develop or modify complex system designs
    • Strong written and oral communication skills required.
    • Clearly communicate with any staff member regarding a variety of issues related to troubleshooting, project management, ongoing production maintenance, or implementation activities
    • Acts as a resource for colleagues with less experience; may lead projects with manageable risks and resource requirements
    • Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
    • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
    • Works independently, receives minimal guidance
    • Explains difficult or sensitive information; works to build consensus

    Education

    Four-year Bachelor's degree or equivalent experience, required

    Licenses & certifications

    Certifications / proficiencies with any of the applications, preferred: Epic Cadence or Epic Prelude, with Epic Grand Central (ADT), Epic Eligibility (RTE), Epic Referrals/Authorizations, Epic Welcome

    Experience

    2+ years Epic system analysis experience with any Epic Access application (ADT/Grand Central, Eligibility/RTE, Prelude or Cadence), but Cadence or Prelude are preferred

    Knowledge, skills, and abilities

    • Ability to hear and communicate with others in a clear, understandable, and professional manner. Demonstrated use of good written and verbal communication skills
    • Ability to interact effectively with peers, management, hospital staff, vendors, and other customers
    • Effective organization skills and attention to detail; effective follow-through, and commitment to excellence
    • Excellent time management skills
    • Ability to work after hours when required
    • Strong analytical and multi-tasking skills
    • Experience participating in system installation projects including design, build, testing and conversion
    • Microsoft Office (Excel, Word, and PowerPoint), Visio and Project application knowledge


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