Essential Duties & Responsibilities:
The Senior Revenue Integrity Analyst will serve a key role as part of the Corporate Services Division of Revenue Cycle and Support Services team located in the home office in Dallas. This person will be responsible for data collection, interpretation and analysis, and deliverables in varying mediums. The Senior RCM Operations Analyst will utilize a variety of CHST data sources including but not limited to: EPIC, Clarity, Workbench, SQL Databases, ACL, and PDR in support of the analytical process. The analyst will use the data from these CHST-wide Systems to build tools, comparisons (ex. Excel files, Access files, and PowerPoint Presentations) for the Finance, Operations Specialists, PMI, and Hospital A-Teams. The analyst may be responsible for tracking ongoing initiatives, coming up with new opportunities, or gathering data so that others may identify opportunity. The candidate will have joint primary responsibilities in support of Revenue Cycle initiatives and CHST initiatives. This Analyst position will also participate and support other PMI initiatives from time to time as needs dictate, including, but not limited to MPI, Case Management, Clinical Operations Consulting, and general PMI activities.
Requires in-depth professional knowledge and practical/applied expertise in own discipline and basic knowledge of related disciplines within the broader professional field
Has knowledge of best practices and how own area integrates with others; demonstrates awareness of the industry, including regulatory, evolving customer demands, and the factors that differentiate the organization in the market
Acts as a resource for colleagues with less experience; may lead projects with manageable risks and resource requirements
Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Works independently, receives minimal guidance
Explains difficult or sensitive information; works to build consensus
JOB SPECIFIC RESPONSIBILITIES:
Utilizes systems to create routine reports to meet user needs, audits and analyze data to verify quality and data integrity
Completes daily/weekly/monthly reporting/assignments and strives for 100% accuracy
Ensures the integrity, integration and stability of production support for Grand Central, Prelude, Cadence, Referrals and Welcome applications
Provides on call support which may include after-hours
Routinely communicates with department directors, managers, system managers and end-users regarding application/system issues, status of projects, and resolutions to troubleshooting problems
Develops and updates project plans for assigned projects and associated project management responsibilities including creating and maintaining projects in EPM, logging project time in EPM, and providing regular status updates
Assumes leadership role in providing guidance and direction for the design and implementation of reporting database structures
Facilitates and documents current state assessments and future state design activities in support of assigned projects
Supports Learning Systems Group (LSG) in design, development and execution of end-user training
Troubleshoots and tracks issues for system
Mentors other System Analysts and provides guidance for more complex and difficult assignments
Formulates system scope and objectives to develop or modify complex system designs
Clearly communicates with staff members regarding a variety of issues related to troubleshooting, project management, ongoing production maintenance, or implementation activities. Produces clear, concise documentation and contributes to training materials
Two to three years of experience in either consulting or the health care provider industry focused on data management and analysis or similar robust analytical experience. Required.
Basic statistical knowledge, along with Revenue Cycle Operations experience would be a plus. Preferred.
Four-year Bachelor's degree or equivalent experience required.
Graduate or professional work or advanced degree; or equivalent experiencepreferred.
EPIC Report Writer, Lauchpad, Crystal Reporting Certification required
Specific Knowledge, Skills and Abilities:
Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Effectively manage one's time and resources to ensure that work is completed efficiently.
Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
Assimilate and apply new job-related information in a timely manner.
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Click on the cell below to see a drop down menu of options for Physical Strength Demands.
Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time
that Children’s Health provide for our patients and employees makes this an enjoyable place to be. As a system, there is a lot of room for professional and personal growth, with opportunities to further your education and your career.
Point of Care Coordinator