Program Manager - ENT Audiology Clinic Job

Children's Health - Practice Management Careers

Job Number: 53247

Location: Dallas, TX

Date Posted: 1-20-2018



Works closely with senior leadership, physicians, managers, and staff to plan, organize, direct, execute and/or facilitate programs related to area(s) of expertise.


  • Requires depth within a specialized, critical discipline and/or breadth of substantive professional knowledge that crosses disciplines within the professional field
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services
  • May lead functional teams or projects with moderate resource requirements, risk, and /or complexity
  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
  • Works independently, with guidance in only the most complex situations


  • Has deep understanding of subject matter in area(s) of expertise
  • Collaborates with leaders to develop projects; participates in initiatives to share and learn with a variety of audiences
  • May aggregate and analyze findings to identify opportunities to improve processes or delivery of services; makes recommendations as appropriate
  • May interact with medical leaders, administration, management, caregivers, ancillary staff, coworkers, vendors and agencies outside of Children's Medical Center; participates in hospital committees as assigned.



Minimum 5 years of experience required


Four-year Bachelor's degree or equivalent experience required

Graduate or professional work or advanced degree; or equivalent experience preferred

Specific Knowledge, Skills and Abilities:

Please list the specific skills and abilities that an incumbent must possess to perform the position properly.

Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.

Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.

Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.

Develop and use collaborative relationships to facilitate the accomplishment of work goals.

Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.

Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.

Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Effectively manage one's time and resources to ensure that work is completed efficiently.

Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.

Assimilate and apply new job-related information in a timely manner.

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