This position has the ability to function independently of the pharmacist (at least 85% of the time), answer routine questions, prepare unit dose and intravenous medications, and perform routine clinical pharmacy duties under the auspices of the clinical pharmacy staff. Position may include the development of educational materials for patients and pharmacy staff as well as managerial functions of pharmacy technicians.
The schedule is 4 days on, 3 days off with rotating weekends. The hours are ten hour shifts between 6:30am - 6:30pm, alternating with the team.
- Through experience, has developed technical knowledge and skills to perform a variety of routine activities
- Understands how own duties relate to others in the team and has an awareness of how the team integrates with others
- Manages own workload by applying an understanding of team priorities; may provide assistance to less experienced colleagues
- Recognizes and solves typical problems that can occur in own work area; evaluates and selects predefined solutions from established operating procedures
- Impacts the performance of own team through the quality of the services or information provided
- Follows standardized procedures and practices and receives regular but moderate supervision and guidance
- Communicates moderately complex technical information in straightforward situations
Job Specific Responsibilities:
- Respond to and resolve inquiries and questions (telephone and direct) within the limits of the law with at least 85% independence from the supervising pharmacist or team leader; perform computer order entry with 95% accuracy, to be verified by the responsible pharmacist; and perform all functions of the Pharmacy Technician II.
- Assist managers and Pharmacy Technician Specialist(s) with scheduling and coverage issues; supervise and direct all Technician II staff, clerks and delivery staff in the area of responsibility.
- Perform other duties and take responsibility for special projects and regulatory compliance when needed; assist with development and implementation of new processes and educational programs.
- Assist in maintaining overall cleanliness and organization of work area as well as maintaining a continuous level of readiness for inspection by external groups.
- Indirect - Indicates that the person in the position is responsible for a product (including information) or service that is involved in the patient’s course of care, treatment or service. Ex: Clinical Social Workers, Patient Access Representatives, Language Access Services Representatives
- 5 years minimum experience as a hospital pharmacy technician required
- High school diploma or equivalent required
- Completion of a pharmacy technician program or pharmacist training in a foreign country required
Specific Knowledge, Skills and Abilities:
- Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
- Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
- Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
- Develop and use collaborative relationships to facilitate the accomplishment of work goals.
- Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
- Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
- Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
- Effectively manage one's time and resources to ensure that work is completed efficiently.
- Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
- Assimilate and apply new job-related information in a timely manner.
- Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Licenses and Certifications:
- Certification as a Pharmacy Technician by the Texas State Board of Pharmacy Registration required
- Maintenance of CPhT preferred
- IV Certification required
- Chemotherapy Certification preferred
- Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly and may require walking or standing to a significant degree.