Patient Care Clerk- Full Time, Dallas Job

Children's Health - Food Services Careers

Job Number: 54272

Location: Dallas, TX

Date Posted: 5-21-2018


Position Summary

This position is responsible for completing Patient Meal Orders and delivering them to the patient

Essential Duties and Responsibilities

  • Prepare patient trays according to specified order. (includes condiments, cold and hot items)
  • Delivery of completed patient order to room; Following all required protocols including isolation and hand hygiene.
  • Conduct pick up of dirty tray carts on all units as needed
  • Stock tray line supplies as needed.
  • Deliver floor stock supplies to units as needed.
  • Clean, dry, and mat trays as needed; Wrap silverware as needed. All side duties as needed.



  • High school diploma or equivalent, preferred.

Licenses & certifications

Must obtain Food Handlers Certification within 30 days of hire, required.


Minimum 6 months- 1 year of related experience.

Specific knowledge, skills, and abilities

  • Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
  • Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Develop and use collaborative relationships to facilitate the accomplishment of work goals.
  • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
  • Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
  • Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Effectively manage one's time and resources to ensure that work is completed efficiently.
  • Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
  • Assimilate and apply new job-related information in a timely manner.
  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

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