Patient Account Specialist Job

Children's Health - Finance Careers

Job Number: 51711

Location: Dallas, TX

Date Posted: 4-22-2017

  • Position Summary

    Responsible for the provision of routine patient accounting activities to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction


    Performs all routine billing and collections activity to ensure account integrity and appropriate reimbursement

    Resolves routine customer service issues and assists with questions on reimbursement.

    Participates in team-oriented process improvement initiatives

    Demonstrates compliance with performance and quality standards

    Demonstrates compliance with third party contracts, guidelines, regulations, policies and procedures

    Develop and use collaborative relationships to facilitate the accomplishment of work goals.

    Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.

    Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

    Effectively manage one's time and resources to ensure that work is completed efficiently.


    High school diploma or equivalent, required

    Two-year Associate's degree or equivalent experience, preferred

    Licenses & Certifications

    HFMA Certified Revenue Cycle Representative, preferred


    Proficient computer skills

    Various software packages including Microsoft Office and word processing programs, required

    One year of healthcare or related experience, required

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