Friday, Saturday, Sunday 7:00 am – 7:30 pm.
Responsible for the provision of routine patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction.
ESSENTIAL FUNCTIONS AND JOB SPECIFIC RESPONSIBILITIES:
Performs routine registration activity including verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol
Performs routine patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol
Resolves routine patient issues and assists with questions on reimbursement
Demonstrates the components of the Children's Health System Vision, Mission and The Children's Way Values
Demonstrates compliance with performance standards, guidelines, regulations, policies and procedures and third party contracts
Participates in team-oriented process improvement initiatives for the department and organization
Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards
Performs other duties as assigned
One year of healthcare, Patient Access operations activities or related experience, required
High school diploma or equivalent, required
Two-year Associate's degree or equivalent experience, preferred
LICENSES and CERTIFICATIONS:
National Association of Healthcare Access Management CHAA Certification, preferred
Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly and may require walking or standing to a significant degree.
that Children’s Health provide for our patients and employees makes this an enjoyable place to be. As a system, there is a lot of room for professional and personal growth, with opportunities to further your education and your career.
Point of Care Coordinator