Position Summary-Kidney-Organ Transplant Coordinator
The role of an Organ Transplant Coordinator is one that encompasses specialized nursing care focused on protection, promotion, and optimization of the health and abilities of the patient awaiting transplantation as well as the transplant recipient. This position is responsible for working with the multi-disciplinary team to coordinate, oversee, and monitor medical and psychosocial activities related to organ transplantation; including the collection, organization, and submission of statistical data.On Call Schedule Requirements: this position requires being on-call for 1 week approximately one time every month.
Essential Duties and Responsibilities
- Evaluate transplant recipients and potential recipients by obtaining personal and medical history, reviewing diagnostic and laboratory test results, and scheduling medical/psychosocial consultations as warranted. Assist physicians with medical treatment, and provide plan of care information to patients and/or family members. Schedule clinic visits, labs, diagnostic studies, admissions, and emergency visits, and coordinate patient transport. Provide telephone triage of patient related concerns, reporting medical providers with patient status/condition changes as warranted.
- Navigate, edit, and maintain the electronic medical record and other government/regulatory electronic data submission elements. Compile, calculate, and analyze statistical, medical, and operational data to report to government, regulatory, and medical organizations. Ensure the accuracy and completeness of government and regulatory required care plans and organ sharing forms.
- Provide on-call, pre and post-transplant related coverage to address the needs of patients, hospital staff and outside organizations that is facilitated by the use of a rotating call schedule. Act as the liaison with organ procurement organizations. Maintain transplant waiting list and advise physicians, patients and/or families regarding eligibility status on the waiting list.
- Develop and provide education regarding the transplant evaluation process and care while awaiting transplantation. Also provides ongoing education that begins during the initial transplant admission and continues throughout the patient's transplant related care at Children's.
- Participate in intra and interdisciplinary programs and committees, attend organ selection committee meetings, quality assurance performance improvement (QAPI) review meetings, monthly departmental staff education meetings, and participates in orienting fellows/residents.
- Four-year Bachelor's degree or equivalent experience.
Licenses & certifications
- Current RN license in the State of Texas.
- Certified Clinical Transplant Coordinator (CCTC) within 24 months of employment and must complete continuing education requirements to maintain CCTC.
- 100% of all RN's, whose job includes 50% or more direct patient care will have a minimum of a BSN by January 1, 2020. Newly hired or promoted RN's, whose job includes 50% or more direct patient care, will be limited to a BSN or higher, effective January 1, 2018. Effective immediately, and until January 1, 2018, preference will be given to hiring BSN nurses whenever possible.
- Minimum 1 - 2 years of job related experience.
Specific knowledge, skills, and abilities
- Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
- Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
- Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
- Develop and use collaborative relationships to facilitate the accomplishment of work goals.
- Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
- Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
- Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
- Effectively manage one's time and resources to ensure that work is completed efficiently.
- Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
- Assimilate and apply new job-related information in a timely manner.
- Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time.