The manager of Occupational Health is responsible for managing operational, educational, financial, and HR activities of the Occupational Health department. Occupational Health provides annual / new hire health checks for employees, return to work assessments, injury prevention programs, required vaccinations, management of exposures, support of employee wellness program and compliance with regulatory agencies, and other applicable federal, state and local statues. This position collaborates with Infection Prevention, Integrated Disability, Volunteer and Student Services teams.
- Typically manages professional staff and/or team leaders over multiple teams
- Typical span of control: Administrative 8-10, Clinical 10-13, Support Services 11-13; e.g. Admin: Fin, IT, Legal, HR, Public Affairs; Support Services: EVS, Security, Engineering, Food Services.
- Accountable for the performance and results of a team or multiple teams within own discipline
- Adapts unit plans and priorities to address resource and operational challenges
- Provides guidance, coaching, and feedback to team leaders on effective management techniques
- Makes employment decisions for the team, seeking direction from more senior leaders on more complex situations
- Decisions are guided by policies, procedures, and functional priorities; receives guidance from a higher-level manager on high-impact decisions
- Monitors quality metrics and changes in practice that impact clinical, financial, or operational outcomes and develops action plans to address areas for improvement
- Provides guidance to others as needed for non-routine and/or complex problems/situations
- Monitors and manages a budget for defined area of responsibility
Job Specific Responsibilities
- Managing blood borne pathogen exposures and contagious conditions such as tuberculosis
- Required vaccinations for healthcare workers
- Injury prevention and management
- Employee health record data management
- Project management
- Regulatory compliance and accreditation (OSHA and JCAHO)
Specific Knowledge, Skills and Abilities
- Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
- Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
- Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
- Develop and use collaborative relationships to facilitate the accomplishment of work goals.
- Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
- Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; plan and support the development of individual skills and abilities.
- Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
- Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
- Effectively manage one's time and resources to ensure that work is completed efficiently.
- Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.