This position is a call center customer service position. The Member and provider services representatives will receive incoming calls from members and providers with questions about Children's Medical Center Health Plan benefits or processes. The representatives will also be conducting outbound calls either for welcome call surveys or follow up.
JOB SPECIFIC RESPONSIBILITIES:
LICENSES AND CERTIFICATIONS:
SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:
Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time.
that Children’s Health provide for our patients and employees makes this an enjoyable place to be. As a system, there is a lot of room for professional and personal growth, with opportunities to further your education and your career.
Point of Care Coordinator