Lead Enterprise Application Analyst Job

Children's Health - Analyst Careers

Job Number: 51651

Location: Dallas, TX

Date Posted: 3-18-2017

Description:

POSITION SUMMARY:

Responsible for identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems, including ongoing production maintenance and troubleshooting. Supports the planning, design, development, build and/or configuration of supported applications/systems; leads and/or coordinates conversions, application/system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting.

Job Specific Responsibilities

  • Responsibility for evaluating project requests associated with field of expertise and/or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities. Responsible for leading implementation teams in planning, design, development, testing (unit, application and integrated), and documentation and production support services.
  • Prepare detailed project plans. Lead Application Team in adhering to project schedules and timelines and completing projects on time and within budget. Identify and escalate issues to appropriate sponsor group, steering committee or other governing body to ensure successful implementation (on time, on budget and within scope).
  • Log hours for project related work in the Project Portfolio Management (PPM) system on a weekly basis.
  • Takes lead roles in projects/events consistently. Provides leadership to others through coaching, mentoring, training and supporting less experienced or others new to the organization.
  • Production Support and Maintenance to include on call support (support calendar defined by Group or application suite, pager required); ensuring the integrity, integration and stability of production system; formulating system scope and objectives to develop or modify complex system designs; daily checklist for servers, services, log files, backups, scheduled SQL jobs, Design, develop and manage an implementation approach through use of standard project management tools such as work plans, change management tools and issues tracking; analyze user problems, determine and recommend optimum resolution based on system capabilities and user's needs.
  • Other duties as assigned.

EXPERIENCE

7-10 years work related experience required

Project management experience; direct experience related to same or similar systems installed at Children's.

Experience serving as a mentor to team members

EDUCATION

Four-year Bachelor's degree or equivalent experience required

Specific Knowledge, Skills and Abilities:

  • Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
  • Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Develop and use collaborative relationships to facilitate the accomplishment of work goals.
  • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
  • Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
  • Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Effectively manage one's time and resources to ensure that work is completed efficiently.
  • Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
  • Assimilate and apply new job-related information in a timely manner.
  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Licenses and Certifications

Epic Professional Billing certification or proficiency preferred

Epic Claims certification or proficiency preferred


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