Language Access Svcs Rep Job

Children's Health - Language Access Careers

Job Number: 53302

Location: Dallas, TX

Date Posted: 2-3-2018


Position Summary

This job is responsible for the accurate interpretation/translation of health care information and written documents to and from Spanish-speaking patients/patient families.

Essential Duties and Responsibilities

  • Accurately interpret medical and health care information/instructions from physicians, nurses or other health care staff and translate for Spanish-speaking patients/families; and accurately communicate questions and/or concerns from Spanish-speaking patients/families to physicians, nurses or health care staff.
  • Translate consent forms, discharge orders, teaching protocols, and similar from English to Spanish; assist in obtaining patients/families signature where appropriate; and provide information regarding health care related cultural issues/needs of Spanish-speaking patients/families to hospital staff to develop sensitivity.
  • Keep an accurate list of encounters and turn in this information at the end of the shift, paper and electronic formats should be turned in; assist with varying departmental activities and projects as requested; and perform other duties and special projects as required.



  • Two years of college or equivalent education/work experience is required.

Licenses & certifications


  • One year of previous interpretation experience is preferred.

Specific knowledge, skills, and abilities

  • Fluency in reading, writing and speaking English/Spanish and the ability to interpret and translate technical medical terms and information is required.
  • The ability to hear and communicate with others in a clear, understandable and professional manner on the phone and in person.
  • The ability to interact effectively with peers, physicians, nursing staff and other health care providers, and patients/patient families in a positive, customer service oriented manner.
  • The ability to pass the Language Validation test with a minimal score of 90 as of September 2002.

Physical demands

  • Duties require little or no exertion of physical effort.

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