Epic Access Analyst– ADT (Grand Central), Prelude & Cadence Job

Children's Health - EPIC Careers

Job Number: 50464

Location: Dallas, TX

Date Posted: 12-7-2016

Description:

Position Summary

Supports the planning, design, development, build and/or configuration of supported applications / systems; leads and/or coordinates system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting. Participates in on-call / after-hours support schedule as defined within the Team. Serves as analyst and/or project manager for small to medium sized projects owned by Epic Access Applications.

Essential Duties and Responsibilities

Qualifications

  • Requires in-depth professional knowledge and practical/applied expertise in own discipline and basic knowledge of related disciplines within the broader professional field
  • Has knowledge of best practices and how own area integrates with others; demonstrates awareness of the industry, including regulatory, evolving customer demands, and the factors that differentiate the organization in the market
  • Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Ensuring the integrity, integration, and stability of production support for Grand Central, Prelude, Cadence, Referrals, and Welcome applications
  • On call support which may include after-hours
  • Developing and revising project plans for assigned projects and associated project management responsibilities including creating and maintaining projects in EPM, logging project time in EPM, and providing regular status updates
  • Facilitate and document current state assessments and future state design activities in support of assigned projects
  • Application design and build activities, including Scheduling, Registration, Referral/Authorization, Bed Management support
  • Developing and maintaining test plans and scripts
  • Completing testing cycles (unit, functional and integration testing); Includes coordinating with departmental super-users and obtaining customer signoff
  • Troubleshooting and issues tracking for systems
  • Formulating system scope and objectives to develop or modify complex system designs
  • Strong written and oral communication skills required. Clearly communicate with any staff member regarding a variety of issues related to troubleshooting, project management, ongoing production maintenance, or implementation activities.

Education

  • Four-year Bachelor's degree or equivalent experience, required

Licenses & certifications

  • Epic Certification or Proficiency, Grand Central, Prelude, Eligibility (RTE), Cadence, Referral/Authorization or Welcome, preferred

Experience

  • 2+ years Epic system analysis experience (ADT/Grand Central, Eligibility/RTE, Prelude or Cadence) preferred
  • Project management and effective communication skills, preferred

Knowledge, skills, and abilities

  • Ability to hear and communicate with others in a clear, understandable, and professional manner. Demonstrated use of good written and verbal communication skills.
  • Ability to interact effectively with peers, management, hospital staff, vendors, and other customers.
  • Effective organization skills and attention to detail; effective follow-through, and commitment to excellence.
  • Excellent time management skills.
  • Change management skills.
  • Ability to work after hours when required.
  • Effective project management skills.
  • Strong analytical and multi-tasking skills.
  • Experience participating in system installation projects including design, build, testing and conversion.
  • System integration knowledge.
  • Microsoft Office (Excel, Word, and PowerPoint), Visio and Project application knowledge.

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