Data Entry Specialist - Claims Job

Children's Health - General Careers

Job Number: 53127

Location: Dallas, TX

Date Posted: 5-25-2018


Position Summary:

Data entry specialist responsibilities include entering data in the claims processing system, maintaining accurate records of provider and member data, and sorting and scanning documents, and special projects as needed.

Job Profile:

  • Has developed skills needed to perform a range of day-to-day activities
  • Understands how the assigned duties relate to others in the team and has a basic understanding of how the team integrates with others
  • Manages own workload by applying an understanding of team priorities; may provide assistance to less experienced colleagues
  • Recognizes and solves typical problems that can occur in own work area; evaluates and selects solutions from established options
  • Impacts own work by completing tasks that have quantitative and qualitative performance dimensions
  • Exchanges straightforward information in routine situations

Job Specific Responsibilities:

  • Input member and provider data from source documents within a timely manner
  • Review data for deficiencies or errors, correct data to ensure output is accurate
  • Research and obtain further information for incomplete documents
  • Maintain a minimum number of claims entered, as established by the claims manager, into the system on a daily basis.
  • Generate letters to send to providers and/or members
  • Sort and Scan documents or print files, when needed
  • Interact with internal and external customers
  • Interact with internal and external customers


  • Data Entry Experience required
  • Familiar with CMS-1500 and UB-04 claim form preferred
  • Health care background preferred

Specific Knowledge, Skills and Abilities:

  • Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
  • Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
  • Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
  • Develop and use collaborative relationships to facilitate the accomplishment of work goals.
  • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
  • Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
  • Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Effectively manage one's time and resources to ensure that work is completed efficiently.
  • Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
  • Assimilate and apply new job-related information in a timely manner.
  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.


  • High school diploma or equivalent required

Licenses and Certifications:

  • Current Texas Driver’s License preferred

Physical Demands:

  • Medium - Exerting 20-60 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

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