This job is responsible for all donations and materials management as instructed by the supervisor. Accepts and process donations from customers. Maintains clean and clutter free workspace to include Child Life storage rooms. Also requires the operation of large flatbeds and carts. Makes deliveries on and off campus whether it be to Children's locations or other locations in the DFW area.
The following describes the basic position duties that an employee MUST be able to perform for this role. This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below DOES NOT identify all duties performed by any single person in the position.
Has established skills to perform a range of day-to-day activities
Understands how own duties relate to others in the team and has an awareness of how the team integrates with others
Manages own workload by applying an understanding of team priorities; may provide assistance to less experienced colleagues
Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
Impacts own team through the quality of the service or information provided; Follows standardized procedures and practices and receives regular but moderate supervision and guidance
Uses foundational communication skills to exchange straightforward information
JOB SPECIFIC RESPONSIBILITIES:
Receive incoming materials, supplies, and donations delivered to CMC. Implement proper packing and storage of the items and discarding items as needed. Maintain infection control, compliance and safety of all materials in the Child Life storage areas.
Customer Service: Greets customers and thanks customers for donated items. Escalate safety issues, customer complaints, or other identified concerns to supervisor. Facilitate the completion of the donor form.
Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job
Perform other duties and special projects as assigned
Minimum 1-2 years of job related experience required
High school diploma or equivalent required; additional training beyond high school required
Specific Knowledge, Skills and Abilities:
Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Effectively manage one's time and resources to ensure that work is completed efficiently.
Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
Assimilate and apply new job-related information in a timely manner.
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly and may require walking or standing to a significant degree, Carrying constantly - 2/3 or more of the time and Lifting/Exerting Constantly - 2/3 or more of the time.
is such a privilege. It is one of the top pediatric hospitals in the country. The opportunities available to you for education and career advancement are virtually limitless. Once people in the community find out where you work, they are eager to share their Children’s Health experiences and the impact it had on their lives.
Amy, RN, BSN, AE-C
Clinical Research Coordinator