The incumbent in this position acts on behalf of internal customers to interact with group purchasing organizations, distributors, manufacturers, vendors, health-care facilities and other entities to procure medical and non-medical supplies and equipment; professional and non-professional services, capital equipment and construction requirements needed to allow both clinical and non-clinical staff members deliver excellence in healthcare.
Essential Duties and Responsibilities
- Assist customers in defining their needs, selecting vendors and evaluating specifications to prevent restrictive or proprietary specifications whenever possible and to ensure full and open competition. Ensure funding authorization and other required approvals have been received.
- Perform cost, price or revenue analysis, and evaluate offers for best value as appropriate. Utilize Group Purchasing Organization (GPO) contracts to ensure contract compliance and realize best available pricing based on historical purchasing trends.
- Issue purchase orders and contracts within signature authority. Prepare purchase orders, contracts and other procurement documents for approval by Director as necessary.
Administrative Record Keeping:
- Document procurement files completely and accurately. Includes but is not limited to confirmations, email communications, facsimiles, backorder notifications, shipping notifications, substitutions, product discontinuations and pricing verifications. Maintain Procurement files in accordance with Policy and Procedure.
- Answers internal and external customer inquiries related to requisitions, purchase orders and products. Utilizes email, telephone and face to face communications to obtain requests and/or requirements and then investigates and answers/resolves customer inquiries/issues.
- Establish Service Agreements in support of repetitive requirements bound by contractual agreements. Monitors service agreement performance and makes recommendations on renewal or termination of contract upon expiration of contract term. Act as the liaison between the vendor and the customer base in developing and administering contracts and in resolving all related issues.
- High school diploma or equivalent is required; one year of college or vocational/technical school training is preferred.
Licenses & certifications
- Two to three years of experience is preferred.
Specific knowledge, skills and abilities
- The ability to hear and communicate with others in a clear, understandable, and professional manner on the phone and in person; and the demonstrated use of good verbal communication skills.
- The ability to interact effectively with peers, executive and medical staff, vendors and other customers in a manner that represents Children's positively.
- Effective organizational skills and attention to detail; effective follow-through, and commitment to excellence.
- The ability to work on multiple projects and to establish appropriate priorities.
- Knowledge and ability to use computers and computer software.
- Detailed knowledge of purchasing function and process at CMCD.
- Duties require little or no exertion of physical effort.