Behavioral Health Care Manager Job

Children's Health - Social Work Careers

Job Number: 54315

Location: Dallas, TX

Date Posted: 5-30-2018


Behavioral Health Care Manager

Position Summary

This position specializes in helping families adjust to acute and ongoing stressors, providing psychiatric, psychological and biopsychosocial support for the pediatricians within CHPG and specialty clinics, as well as the clinically integrated network and indigent clinics in our community. These services include clinical assessment and screening, treatment planning, short term counseling and strategic interventions with the child, family and caregivers. This position also serves as the communication hub for all providers involved, assuring the pediatrician is kept apprised of behavioral health treatment recommendations and progress. Each BH CM will be assigned a specific geographic area such that identifying trends in behavioral health issues and developing new treatment regimens, including group treatment, is also a key component.

Job Specific Responsibilities

Provide immediate in person or telephonic assessment of children identified as in need of BH services; diagnose and develop treatment plans for full array of BH disorders and sub-clinical symptoms; provide treatment interventions and short term counseling to children and families.

Perform behavioral health evaluations on children, adolescents and families for mental, emotional and behavioral disorders with special emphasis on risk of suicidality and safety to provide appropriate interventions grounded in evidence based practice

Provide ongoing in person and telephonic support to children and families to assure treatment goals are met.

Utilize the Diagnostic and Statistical Manual of Mental Disorders (DSM), the International Classification of Diseases (ICD) in assessment, diagnosis and treatment of behavioral/mental health patients

Develop and facilitate professional education on behavioral and mental health issues for behavioral health team.

Effectively communicate with pediatric partners keeping them up to date on treatment plans and progress, and providing training as needed on identification of behavioral health issues.

Develop and provide group programming for children and families based on trends and issues identified in the geographic area/neighborhood.

Develop strong partnership with pediatricians and function as their BH expert, providing consultation and support on all BH issues by applying specialized advance clinical skills in assessment, diagnosis and treatment of mental, emotional and behavioral disorders, conditions and addictions including serious emotional disturbances in children.

Responsible for child maltreatment evaluation and referral, trauma and safety assessments

Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job

Perform other duties, including administrative duties, critical incident stress interventions (CISM), and special projects as required. Responsible for submitting charges for assessments and services when appropriate in accordance with the billing matrix for the department.


Required: Minimum 5 years post-graduate experience in behavioral health


Required: Master's degree in social work, psychology, counseling or marriage and family therapy

Specific Knowledge, Skills and Abilities

Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs. Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence. Develop and use collaborative relationships to facilitate the accomplishment of work goals. Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences. Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive. Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Effectively manage one's time and resources to ensure that work is completed efficiently. Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed. Assimilate and apply new job-related information in a timely manner. Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Licenses and Certifications

Required: Licensed in Texas for independent clinical practice in social work, counseling, psychology or marriage and family therapy, within 6 months of hire

Physical Demands

Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time.

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