Behavioral Health Care Assistant Job

Children's Health - General Careers

Job Number: 53298

Location: Dallas, TX

Date Posted: 1-12-2018


Behavioral Health Care Assistant

Position Summary

Implement and administer policies, programs and activities under the direction of a licensed behavioral health clinician. Provide support to 3-7 licensed BH CMs. Responsible for providing social service referrals for patients and families, including housing, transportation, medical services, etc. Providing social service referrals and support. Ensure the preparation and maintenance of required documentation per accreditation standards and CMC's policy.*Must be bilingual (Fluent in English/Spanish)*

Job Specific Responsibilities

  • Work directly with patients and families as directed by licensed a BH CM.
  • Work effectively with PCPs and office staff to assure satisfaction with Children's BH services.
  • Facilitate parent/child referrals to address social service needs and supportive therapy.
  • Coordinate ongoing care with licensed providers and support groups.
  • Support licensed behavioral health clinicians by outreaching families under their supervision.


Required: Two to three years of previous experience in social services or healthcare.

Preferred: Four to five years of related experience


Required: Four-year Bachelor's degree or equivalent experience

Specific Knowledge, Skills and Abilities

Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence. Effectively manage one's time and resources to ensure that work is completed efficiently. Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs. Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences. Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive. Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Assimilate and apply new job-related information in a timely manner.

Physical Demands

Sedentary - Exerting up to 10lbs. occasionally or negligible weights frequently; sitting most of the time.

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